Every hotel leader has heard it. “It only takes 30 minutes to clean a room.” On paper, this sounds simple – a guest checks out, a room attendant enters, and ...
This month’s article comes to us from LUXXE CEO Craig Coughlin… This is my take on Europe, Efficiency & The Future of Hotel Operations. Firstly, there is something fascinating about ...
In hospitality, consistency is not a luxury, it needs to be a promise. Every guest arrives with an expectation, sometimes unspoken, yet deeply felt and expected, and this is that ...
The Busiest Times of Year in Hospitality Is Exactly When We Must Protect Our People The Most April is one of those busy months in hospitality. Easter holidays, long weekends ...
In hospitality, we often speak about RevPAR, guest satisfaction scores, brand standards and operational efficiency. Yet there is a critical operational risk sitting quietly beneath all of them. In Australia, ...
Meet Donna Musarella, our People and Culture Manager, and hear what she has to say about the importance of training. At LUXXE, we have always believed that exceptional service begins ...
At LUXXE, our people are our greatest asset. Their wellbeing is the foundation of everything we do, and it is a responsibility we take seriously. Mental health is not just ...
Do you know that a poorly designed hotel room could be quietly adding $2–$3 Cost Per Occupied Room (CPOR) to your hotel expenses? It may not sound like much at ...
10 Lessons in 10 Years: How LUXXE Built a Legacy in Outsourced Hotel Services By Craig Coughlin, Chief Executive Officer, LUXXE Outsourced Hotel Services Ten years ago, LUXXE was founded ...
There is a certain energy around this time of year—an unmistakable buzz that comes not from the clinking of glasses or the hum of hotel lobbies, but from a collective ...
Behind every welcoming clean room, every safe workplace, and every guest interaction the “wow” moment is a well-trained team. At LUXXE, we don’t just provide outsourced services—we build operational confidence ...
As the winter season rolls in, guest expectations evolve—and so do our hotel environments. At LUXXE, we understand that colder months bring unique challenges and opportunities across hotel housekeeping operations. ...
At LUXXE Outsourced Hotel Services, safety isn’t a once-off policy—it is a mindset embedded in everything we do. Throughout May, we’ve rolled out our annual company-wide Chemical Training Month, reinforcing ...
At LUXXE, we believe safety isn’t just a checklist — it’s a culture. Through leadership training, hazard awareness, and proactive audits, we empower our teams to take ownership of safety ...
At LUXXE Outsourced Hotel Services, we believe that true hospitality starts with the details. From the moment a guest steps into a well prepared and spotlessly cleaned room, they experience ...
This article recognises the time to celebrate our team and why being an employer of choice matters…. Still relatively at the beginning of 2025, there’s no better time to reflect ...
As we close out 2024, I’d like to take a moment to reflect on what’s been an exceptional year for LUXXE Outsourced Hotel Services. This year, we have celebrated numerous ...
Being in the Hospitality industry means service with heart is ingrained in our DNA and combining this with the strength of relationships—both old and new—can be the key to success. ...
At LUXXE Outsourced Hotel Services, we truly believe that our greatest asset is our people. Investing in their growth and development is not just a strategy—it’s a core part of ...
In the world of hospitality, where it is all about the Guest Experience, a seamless operation is not just a luxury—it’s a necessity. At LUXXE Outsourced Hotel Services, we understand ...
